MISSION STATEMENT

STEAMATIC IS COMMITTED TO MAKING OUR CUSTOMERS 100% SATISFIED.

What to do in case of Smoke Damage:

• Immediately turn off heating and air conditioning system to prevent migration of soot and odor to the remainder of the dwelling. If you must use it, change the filter first.
• Do not let anyone touch or sit on soft goods (draperies, bedspreads, upholstered furniture.
• Be sure house is securable.
• Call Steamatic to assist you.

Steps to Fire & Smoke Damage Recovery

1. Inspection & Assessment

Following the call from you or your insurance agent / adjuster, Steamatic will visually inspect the damage to the structure and its contents. Fire, smoke and water damage is usually not totally destructive and many items can restored to their pre-loss condition. Your Steamatic representative will provide you with a Scope of Work and a cost estimate for recovery. Upon acceptance, the restoration process can begin quickly.

2. Contents

Emergency preservation procedures for items that quickly deteriorate such as electronics and papers are promptly implemented. Steamatic restoration technicians will then evaluate items to determine if they can be cost-effectively restored.

3. Pack Out of Contents

Contents will be inventoried, documented and made ready for pack-out. Items are transported to the Steamatic restoration facility for cleaning, restoration and / or storage until structure restoration is complete

4. Structure

Structure restoration will involve debris removal, deodorization and dehumidification. Cleaning of walls, ceilings, floors, fixtures, air ducts, and hard/soft surfaces is performed from the top-down to control fallout. Steamatic produces its own line of proven proprietary chemicals and cleaning equipment to safely and effectively clean and restore.

5. Final Inspection

Upon completion of restoration, you and your Steamatic representative will perform a final inspection to determine that all concerns have been addressed. Restored contents are returned to your home or office. You and / or your insurance provider will then receive a Work Complete statement.